Vodafone Australia network outage hits thousands, services being restored
Vodafone said the problem was isolated after a power issue at one network hub, with more than 8,000 outage reports logged.
- On Thursday, Vodafone Australia experienced a nationwide network outage caused by a power issue at one of its network hubs around 8 a.m., disrupting services for millions of customers across the country.
- The failure affected about 5.4 million customers, including users of TPG, Kogan Mobile, and Lebara, while Vodafone's online status checker buckled under strain, displaying only generic error messages.
- Vodafone stated customers unable to access its network could still reach Triple Zero by connecting to other available mobile networks; the incident fell short of Optus's September 2025 blackout, which lasted almost 14 hours.
- Almost four hours after the disruption began, Vodafone confirmed the issue had been "isolated and resolved," with a spokesman apologizing and pledging to strengthen network resilience to prevent recurrence.
- The incident adds pressure on Australia's telecom industry as the Telecommunications Industry Ombudsman reported a 5.7% increase in consumer complaints, with federal regulators expected to scrutinize network reliability standards.
18 Articles
18 Articles
Vodafone has suffered another major outage. A telco expert explains what went wrong
Vodafone Australia suffered a major nationwide outage today that may have affected millions of customers. Customers of Australia’s third-largest telecommunications company in Darwin, Melbourne, Sydney, Brisbane, Perth and Canberra reported having no service for several hours early this morning. At roughly 11am, Vodafone, which is owned by TPG Telecom, issued a statement saying it was aware customers were experiencing “intermittent issues” with i…
Vodafone Australia network outage hits thousands, services being restored
June 18 (Reuters) – Vodafone Australia said on Thursday that many customers experienced intermittent network issues after an outage at one of its network hubs, adding that the problem had been resolved and services were being progressively restored. More than 8,000 customers reported facing network issues early in the morning, according to downdetector.com. The disruption was caused by an outage at one of Vodafone’s network hubs in the ear…
Vodafone Australia's mobile network has crashed — here's everything you need to know about the latest outage
One of Australia's biggest mobile networks is down, with Vodafone confirming that customers are experiencing "intermittent issues" — but there's no confirmation on a resolution yet.
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