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Virgin Atlantic Passenger Offered £100 Voucher After Being Served 'Worst Meal Ever'

Virgin Atlantic apologized and offered a £100 voucher after serving a vegan meal described as substandard and possibly moldy on a Cancun to London flight.

  • On January 14, Paul Booker was served a vegan breakfast toward the end of a 10-hour Virgin Atlantic flight from Cancun, Mexico, to London Heathrow and posted photos online calling it `pitiful` on a £600 flight.
  • Limited specialist stocks meant the in-flight catering process must quality-check meals before loading, as Booker, vegan for 10 years, said he was left hungry at 10,000 feet.
  • An embarrassed crew member described the meal as `unacceptable` after showing two slices of courgette and a solitary `rotten-looking` pepper on bread, then offered a fruit salad pot.
  • Virgin Atlantic apologised and said all customers with dietary requirements should receive food that meets our high standards, offering a £100 voucher which Booker called insufficient and suggested £500.
  • The episode raises questions about specialist catering as the sandwich box bore `we found love in a hungry place`, which Booker called his worst meal, from Minehead, Somerset.
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16 Articles

The Herald ScotlandThe Herald Scotland
+14 Reposted by 14 other sources
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Virgin Atlantic passenger offered £100 voucher after being served 'worst meal ever'

Virgin Atlantic offered a vegan plane passenger £100 after he claimed to be served "the worst meal" he's ever had.

·Scotland, United Kingdom
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The Herald Scotland broke the news in Scotland, United Kingdom on Wednesday, February 18, 2026.
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