Virgin Atlantic Adds Appeals Process For Flying Club Fraud Accusations
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Virgin Atlantic Adds Appeals Process For Flying Club Fraud Accusations
Several weeks ago, I wrote about a Department of Transportation (DOT) complaint that caught my eye, filed by a traveler against Virgin Atlantic. Essentially, the traveler claimed that Virgin Atlantic falsely accused him of Flying Club fraud, as he redeemed miles for family members, only to have his tickets canceled, his account shut down, and no refund offered. Of course when we see just one of these stories, it’s hard to know who is telling the…
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