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Verizon Moving Away From Copper Landlines: What Customers Need to Know

Verizon says only 3% of customers still use copper and argues the aging network is costly, slow to repair, and vulnerable to damage.

  • Verizon has petitioned the Federal Communications Commission to phase out copper landline service across roughly a dozen states, arguing the century-old infrastructure is costly to maintain and obsolete.
  • Citing that only 3% of customers still rely on copper, Verizon asserts transitioning to fiber or wireless networks is necessary to provide modern, reliable communication services.
  • Residents and local officials fear the move threatens public safety, as traditional landlines remain critical for accessing 911 during power outages, particularly in rural areas with unreliable cellular coverage.
  • Sixth District Congressman Ben Cline wrote to Federal Communications Commission Chairman Brendan Carr requesting a review, while the Augusta County Board of Supervisors voted to ask the FCC to block the cutoff.
  • The New York State Public Service Commission confirmed it will actively participate in the FCC review, declaring it will take steps to protect customers if replacement options prove inadequate.
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  • 73% of the sources are Center
73% Center

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Niagara Gazette broke the news on Monday, September 21, 2026.
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