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Valve Is Opening a Reservation Queue for the Steam Controller to Combat Scalpers Following Overwhelming Initial Demand
Valve says the queue will save buyers’ place in line and limit resellers after the $99 controller sold out and checkout problems frustrated customers.
- Valve will open a reservations queue for the Steam Controller on Friday, May 8, at 1 PM ET for customers who missed the initial Monday launch.
- Monday's launch experienced site difficulties and rapid inventory depletion, prompting Valve's shift after scalpers on eBay listed confirmed orders for prices significantly higher than the $99 retail cost.
- To qualify, users must have an account in good standing with a Steam purchase made before April 27, and Valve restricts reservations to one controller per user.
- Fulfillment will begin next week in Canada and Australia, with other regions following in subsequent weeks, and customers have 72 hours to complete purchases after receiving order emails.
- This reservation system provides a template for future hardware releases; Valve has not committed to a date this year for the Steam Machine and Steam Frame, though the process could guide their launches.
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Valve to Restart Steam Controller Orders on Friday With a Reservation System
Valve will open the 'reservation queue' for the controller on Friday, starting at 10 a.m. PST. 'Once you reserve, your place in line will be saved,' with the goal of fulfilling orders next week.
·United States
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Valve Is Opening a Reservation Queue for the Steam Controller to Combat Scalpers Following Overwhelming Initial Demand
Valve is opening a reservation queue for the Steam Controller following overwhelming initial demand. The Steam Controller (which is excellent) went on sale earlier this week, but sold out nearly instantly and many users reported a frustrating experience trying to secure a unit of their own. To alleviate future problems, Valve is opening a reservation queue tomorrow, May 8, at 10am PT. This queue will function similar to the queue system used for…
·United States
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Total News Sources33
Leaning Left4Leaning Right1Center2Last UpdatedBias Distribution57% Left
Bias Distribution
- 57% of the sources lean Left
57% Left
L 57%
C 29%
14%
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