UTOPIA Fiber survey says customer loyalty hinges on several factors - Broadband Communities

UTOPIA Fiber Customer Feedback Survey 2025 – UTOPIA Fiber

UTOPIA Fiber 2025 Survey Finds High Satisfaction, Rarely Matched Reliability, and Strong Customer Loyalty Across Its Utah Cities(Murray, Utah—January 6, 2025) UTOPIA Fiber, the nation’s largest and most successful Open Access network, today released results from its 2025 Customer Satisfaction Survey, showing consistently high marks for reliability, speed, and customer loyalty among thousands of subscribers across 20 Utah communities. The finding…

UTOPIA Fiber survey says customer loyalty hinges on several factors - Broadband Communities

Trends Among other reasons, UTOPIA Fiber’s customer satisfaction survey credited a no-contract model and local ownership for driving customer loyalty. Edited by Brad Randall, Broadband Communities UTOPIA Fiber released results from its 2025 customer satisfaction survey this week, reporting strong approval from roughly 4,600 subscribers across 20 Utah cities. The community-owned fiber network said speed, dedicated fiber-to-the-home connections an…