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USA Today names Freedom Debt Relief among America's Best Customer Service providers for 2026

On Jan. 29, 2026, Freedom Debt Relief was named by USA Today to the America's Best Customer Service for Financial Services 2026 list, ranking among the 500 best-performing financial services companies.
An independent USA Today/Plant‑A Insights evaluation found the ranking reflected U.S. customer experiences using a nationwide survey of more than 31,000 customers and over 660,000 customer reviews across customer‑journey criteria.
Freedom's scale and technology support its negotiation strategies, leveraging relationships with over 4,500 creditors and over 20 years of consumer debt data, artificial intelligence and proprietary technology.
The award reinforces Freedom Debt Relief's claims about service quality, with the company saying speed, transparency and award‑winning service keep clients informed, while Chief Revenue Officer Jason Pack said, "Customer service isn't a slogan here, it's a standard."
Through its debt‑settlement program, Freedom negotiates directly with creditors while clients enroll in a custom program with monthly deposits into an FDIC‑insured account; it also earned USA Today 2026 recognition.

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USA Today names Freedom Debt Relief among America's Best Customer Service providers for 2026

SAN MATEO, Calif., Jan. 29, 2026 /PRNewswire/ -- Freedom Debt Relief, one of the largest and longest-running providers of debt settlement services in the U.S., has been named by USA Today as one of "America's Best Customer Service for Financial…

20 hours ago·Helena, United States

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