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Optum community inquiry shows ‘shocking’ results, Ryan says

Summary by Daily Freeman
KINGSTON, N.Y. — A community inquiry regarding the quality and accessibility to Optum-owned health care facilities showed “deeply troubling” results, according to U.S. Rep. Pat Ryan. Ryan, whose office sponsored the inquiry, said Thursday that it drew 1.800 responses that revealed significant problems “surrounding Optum’s care quality, accessibility, and billing practices,” Ryan’s office said in a statement. Optum has facilities on U.S. Route 9W…

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Optum community inquiry shows ‘shocking’ results, Ryan says

KINGSTON, N.Y. — A community inquiry regarding the quality and accessibility to Optum-owned health care facilities showed “deeply troubling” results, according to U.S. Rep. Pat Ryan. Ryan, whose office sponsored the inquiry, said Thursday that it drew 1.800 responses that revealed significant problems “surrounding Optum’s care quality, accessibility, and billing practices,” Ryan’s office said in a statement. Optum has facilities on U.S. Route 9W…

·Kingston, United States
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Times UnionTimes Union
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U.S. Rep. Pat Ryan releases ‘shocking’ results of Optum Health survey

Respondents described issues with quality of care, billing and customer service at Hudson Valley health care facilities run by UnitedHealth subsidiary Optum.

·Albany, United States
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theexaminernews.comtheexaminernews.com

Rep. Ryan Unveils Scathing Report on Optum’s Impact in Hudson Valley, Calls for Federal Probe

Rep. Ryan's survey details patient complaints about Optum’s care, billing issues, and poor service in the Hudson Valley. He is urging a federal investigation.

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Times Union broke the news in Albany, United States on Thursday, April 3, 2025.
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