US Edition
FTC sues LA Fitness operators for ‘exceedingly difficult’ gym cancellation policies
The U.S. Federal Trade Commission alleges these gyms used unfair cancellation methods causing tens of thousands of consumers to incur unwanted recurring fees nationwide.
- The Federal Trade Commission is suing the operators of LA Fitness for making it exceedingly difficult for customers to cancel memberships and services, as stated by Christopher Mufarrige, director of the Bureau of Consumer Protection.
- Tens of thousands of LA Fitness customers reported challenges in cancellation, including limited hours for cancellations and the need to meet specific managers who were often unavailable.
- Customers who attempted to cancel were often rebilled under new account numbers, with LA Fitness allegedly training staff to deny cancellation requests made by phone or email.
- The FTC seeks to bar the companies from these practices and secure refunds for affected consumers through the U.S. District Court for the Central District of California.
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71 Articles
71 Articles
Ticker: Feds hit LA Fitness over cancellation policy; Target CEO to step down
The U.S. Federal Trade Commission is suing the operators of LA Fitness, over allegations that they make it "exceedingly difficult" for consumers to cancel gym memberships and other related services offered in their clubs nationwide.
·Boston, United States
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LA Fitness Sued by FTC for 'Difficult' Cancellation Policy
·Washington, United States
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Associated Press News+45 Reposted by 45 other sources
FTC sues LA Fitness operators for 'exceedingly difficult' gym cancellation policies
The Federal Trade Commission is suing the operators of LA Fitness, over allegations that they make it “exceedingly difficult” for consumers to cancel gym memberships and other related services offered in their clubs nationwide.
·United States
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Total News Sources71
Leaning Left6Leaning Right4Center47Last UpdatedBias Distribution82% Center
Bias Distribution
- 82% of the sources are Center
82% Center
11%
C 82%
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