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UNSW Canberra finds past failures with technology tempers public servants' use of AI
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psnews.com.auUNSW Canberra finds past failures with technology tempers public servants' use of AI
Public servants’ use and understanding of GenAI varies significantly, according to new academic research. Photo: Michelle Kroll. Public servants don’t yet fully understand or trust the applications and impacts of artificial intelligence (AI) in their work. The use of Generative AI varies widely across the Australian Public Service, as well as state and territory services. But technology failures and concerns over trust in government are casting …
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