United Way's 211: Connecting people to resources

United Way's 211: Connecting people to resources

United Way 211 Day, marked each Feb. 11, highlights 211, the free 24/7 helpline that helps people quickly find support and local resources in moments of need. In Missouri and Southwest Illinois, 211 Powered by United Way of Greater St. Louis is the easy‑to‑remember number residents can call anytime for help.

The People Who Power 211: Changing Lives One Call at a Time

The first 211 service opened in Toronto in 2002. For the last 24 years, 211 has grown to become a well-known lifeline of information, referral and navigation services available across Canada. Offering access in over 150 languages and operating 24/7 in many parts of the country, highly trained 211 Navigators provide compassionate support and help people find community and government services. In 2024 and 2025, 211 service partners answered over 1…