United Wants Insurance To Reimburse Miles And Vouchers From CrowdStrike Outage — Lawsuit Says Airline Already Got Paid

United Airlines Expected its Cyber Insurer to Pay Out $5 Million After the Crowdstrike Outage. The Insurance Company Refused

United Airlines is suing one of its cyber insurers after it refused to pay out a claim the Chicago-based carrier made following the infamous July 19, 2024, CrowdStrike outage, which bricked millions of computers running Windows software worldwide. In the immediate aftermath of the outage, United was forced to cancel 1,600 flights, and thousands more were delayed. Around 200,000 passengers were left stranded as the airline raced to restore its IT…

United Wants Insurance To Reimburse Miles And Vouchers From CrowdStrike Outage — Lawsuit Says Airline Already Got Paid

United is fighting with its cyber insurer over CrowdStrike outage losses, including customer vouchers and MileagePlus miles. The insurer says United already recovered money from CrowdStrike and cannot use those same losses to unlock excess coverage.