United Set to Hire More Special Olympics Athletes As Customer Service Ambassadors
UNITED STATES, JUL 18 – United Airlines aims to employ 28 Special Olympics athletes as part-time customer service ambassadors at seven U.S. hubs, enhancing inclusion and workplace diversity, officials said.
- United Airlines announced it will expand the Special Olympics Service Ambassador program to new hubs, planning to hire four ambassadors at SFO later this year.
- Amid broader accessibility efforts, United Airlines first launched the SOSA program in Chicago during National Disability Employment Awareness Month in 2019, quickly expanding to Houston, Denver, and Washington DC and partnering last year with United Spinal Association on accessibility initiatives.
- Enrollment projections show an expanded staff of 28 ambassadors covering all seven U.S. hubs, United said, `Special Olympics Service Ambassadors deliver a daily dose of inspiration and an extra set of helping hands to our employees while also providing friendly, timely service to our customers.`
- On Friday morning, former San Francisco 49er Jerry Rice helped recruit and joined a `boot camp`, Rice said, `It's an honor to support giving everyone a shot.`
- In 2025, United's Chief Operations Officer Toby Enqvist joined the Board of Directors for Special Olympics International, and Zehra Sayin said `The continued expansion of United's Special Olympics Service Ambassador program is a powerful example of what true inclusion looks like in action.
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United Set to Hire More Special Olympics Athletes As Customer Service Ambassadors
Airline expands industry's only Special Olympics Service Ambassador (SOSA) program to Los Angeles, San Francisco, and Newark, bringing total to 28 hires across all seven hubs
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Total News Sources18
Leaning Left1Leaning Right0Center7Last UpdatedBias Distribution88% Center
Bias Distribution
- 88% of the sources are Center
88% Center
13%
C 88%
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