United Airlines must face lawsuit over ‘window seats’ that lack windows
The proposed class action covers more than 1 million passengers and seeks millions in damages over seats sold as windows but placed against blank walls.
- On Monday, U.S. District Judge James Donato in San Francisco rejected United Airlines' bid to dismiss a class-action lawsuit from passengers who paid premium fees for window seats lacking actual windows.
- Passengers allege United charged extra for window seats on Boeing 737, Boeing 757, and Airbus A321 aircraft that were positioned "adjacent to a blank wall" due to structural components like air conditioning ducts.
- The lawsuit covering more than 1 million passengers seeks damages exceeding $5,000,000, with domestic window seat fees costing more than $50 and international fees exceeding $100.
- United declined to comment on the litigation but stated it has "added more detail to our seat selection process" and updated its website and app in 2025 to inform customers.
- A comparable class action against Delta Air Lines remains pending in a Brooklyn, New York, federal court, where Delta continues to fight for dismissal of the claims.
23 Articles
23 Articles
Judge Rejects United Airlines’ Bid to Dismiss Lawsuit Over Windowless ‘Window’ Seat
Nearly a year after both United and Delta Airlines were hit with class action lawsuits over “windowless” window seats, a federal judge has ruled against United’s motion to dismiss. Filed on Aug. 19, 2025, the litigation accused both airlines of charging travelers premium fees for window seats that were actually located next to a wall. The suit against United alleges that it knowingly engaged in this “misleading” practice for many years. The air…
The Independent
The Independent (US)The windowless window seat saga: United Airlines to face lawsuit
A federal judge rejected the airline’s attempt to dismiss claims from passengers
Passengers said they paid extra for a window seat but got a wall instead. Now they're in a legal battle with airlines.
The misaligned windows on JetBlue's A321LR.Thomas Pallini/Business InsiderTwo US airlines are facing lawsuits over the definition and disclosure of a window seat.Windowless seats are largely a result of aircraft design and seat layout.Windowless seats in a carrier's premium section usually cost extra, view or not.A pair of lawsuits against two US airlines over what counts as a "window seat" has drawn attention to a quirk of aircraft cabins: not …
Judge Shuts Down United Airlines' Argument That "Window Seats" Don't Have to Come With "Windows"
A federal court on Monday rejected United Airlines’ request to dismiss a lawsuit filed on behalf of passengers who say they paid extra money for window seats only to find themselves sitting against a blank wall.
United Can’t Escape Lawsuit Over Window Seats Without Windows
A lawsuit filed by a group of passengers alleging that United Airlines engaged in breach of contract by selling window seats without windows can move forward, a judge ruled in San Francisco’s District Court on Monday. The suit, filed in 2025, was one of a pair of lawsuits by passengers seeking damages from airlines for allowing them to select window seats without telling them at the time of booking that the seats actually lacked a window. The ot…
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