United Airlines Faces Backlash Over Treatment of Disabled Child's Life-Saving Equipment
- Melissa Sotomayor accused United Airlines crew members of improperly demanding that she remove her son's ventilator before flight UA1349 on March 8.
- Sotomayor stated that despite providing necessary documentation to fly, crew members insisted on disconnecting her son's ventilator due to his special needs.
- United Airlines apologized to Sotomayor after she reported negative interactions with cabin crew, describing the apology as insincere.
- A United spokesperson said they contacted Sotomayor to address her concerns and apologized for any frustrations she experienced.
66 Articles
66 Articles
Woman Says United Airlines Crew Tried to Remove 2-Year-Old Son's Ventilator Before Flight
Melissa Sotomayor described her ordeal with three different flight attendants and a pilot as "ridiculous"Melissa Sotomayor; Nicolas Economou/NurPhoto via Getty Melissa Sotomayor, United Airline planeA mother is warning all parents and caregivers after a troubling experience with United Airlines involving her “medically complex” son.Last week, Melissa Sotomayor shared a 10-minute TikTok video calling out the airline for its treatment of her and h…
United Airlines apologizes after crew tells mother to remove son’s ventilator
A mother from New Jersey said that the flight crew on board a recent United Airlines flight instructed her to remove her child’s ventilator and tracheostomy tube and to stow the medical equipment so the flight could take off.
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