UK competition regulator probes whether Microsoft misled personal, family customers

UK competition regulator probes whether Microsoft misled personal, family customers

Microsoft faces ​numerous ​competition ​investigations globally, targeting its business software, cloud computing and AI partnerships, and ​the UK's CMA launched a ⁠probe into its dominance in business software in May.

Microsoft could lose 10% of global revenue over Copilot price hike as UK opens bait-and-switch probe

The UK’s Competition and Markets Authority has opened a fresh investigation into Microsoft, this time over how the company is marketing its Microsoft 365 Personal and Family subscription plans. A cursory glance at the probe highlights that the CMA is trying to prevent Microsoft from sneaking in Copilot and AI features as justification for recent subscription price hikes. A closer look at the investigation displays a pattern of friction Microsoft…