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Staff at seven UK airports were offered bonuses for catching oversized bags, leaked email reveals

UNITED KINGDOM, JUL 1 – Swissport staff at seven UK airports receive £1.20 per oversized bag caught enforcing EasyJet's baggage fees under a scheme active since November 2023, sources say.

  • In November 2023, Swissport staff at seven UK and Channel Islands airports received £1.20 bonuses for reporting oversized bags on easyJet flights.
  • The bonus scheme, revealed by a leaked internal email, incentivizes staff to enforce easyJet's baggage policies and charge passengers £48 for unpaid oversized bags.
  • The scheme is in place at several airports where Swissport manages gates, such as those in Birmingham, Glasgow, Jersey, and Newcastle, incentivizing staff to report carry-on bags that exceed size limits.
  • Laura Evans-Fisk advised passengers to photograph their bags in sizing cages and vac-pack clothes to maximize space amid growing scrutiny across budget airlines.
  • The scheme's continuation suggests possible expansion across other budget carriers, signaling increased enforcement and costs for passengers with oversized hand luggage.
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41 Articles

Lean Left

The Guardian publishes a letter from the Swissport company that manages the service in seven ports of call of the United Kingdom: the staff would collect an extra of 1.20 pounds for every large baggage that is brought on board

·Turin, Italy
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Worcester NewsWorcester News
+18 Reposted by 18 other sources
Center

'Overly eager' airport staff receiving bonuses for 'harassing' UK travellers

Airport staff are receiving bonuses for spotting oversized bags on easyJet flights, according to an email.

·Worcester, United Kingdom
Read Full Article
Lean Right

Anxiety at the port is a family feeling for many travelers. A recent research reveals that strict check of hand baggage can have hidden financial motives, which transform a simple...

·Portugal
Read Full Article
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The Times broke the news in United Kingdom on Saturday, July 5, 2025.
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