Uber Has Shut Down Operations In Nigeria and Uganda — Here's Why
The company said a review led to the exit as drivers faced higher costs, fare disputes and stronger competition across both markets.
- On Wednesday, Uber Technologies Inc. ceased all ride-hailing operations in Nigeria and Uganda with immediate effect, citing a business review for the decision.
- Drivers faced rising fuel costs and inflation after Nigeria's 2023 petrol subsidy removal, while intensifying competition from Bolt, inDrive, and local rivals squeezed margins further.
- Notices sent on September 2 abruptly ended services, leaving some users mid-ride. Uber promised to keep in-app support available for 21 days in Kampala to settle outstanding issues.
- Uber will now operate in just four African countries: Egypt, Ghana, Kenya and South Africa. The company stated it remains deeply committed to sub-Saharan Africa, where it continues to see robust growth.
- This withdrawal continues a broader retreat from Africa, following exits from Ivory Coast and Tanzania over the past year. Some observers are dubbing the abrupt exit the 'Uber rapture.
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41 Articles
Uber announced on Wednesday, September 2nd, its immediate withdrawal from Nigeria and Uganda. Amid a global restructuring, the ride-hailing platform explained this decision as a "thorough review of its operations." But it also comes at a time when Uber has significantly lost ground to its competitors in these two countries.
Nigeria: Uber Exits Nigeria After 12 Years Amid 3,300 Global Layoffs
Ride-hailing giant, Uber, yesterday announced the discontinuation of its operations in Nigeria after 12 years in the country, as part of a broader restructuring of its global business that has also resulted in the layoff of about 3,300 employees worldwide.
'Uber rapture' leaves passengers and drivers behind in Nigeria and Uganda
In what some are dubbing the "Uber rapture," the ride-hailing pioneer has abruptly quit Nigeria and Uganda. Far from drivers and their cars ascending to some surge-priced afterlife, users reported the service shutting down while rides were still underway. "A friend of mine said they were on a ride when they got the message," one observer wrote on X. "She told the driver and he said, 'It's a lie!'" – a phrase widely used in Nigeria to express dis…
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