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Uber announces immediate withdrawal from Nigeria and Uganda

Uber said 3,300 jobs were cut in a global review as Nigeria’s consumer regulator investigates complaints over unfulfilled services.

  • On Wednesday, September 2, Uber ceased operations in Nigeria and Uganda as part of a global review that cut 3,300 jobs, ending 12 years of service in the East African market.
  • Former employee Peter attributed the departure to operating pressures, including three years without physical offices in Uganda, though Uber cited a "thorough review" for the decision.
  • Bolt, based in Estonia, now inherits a market of more than 200 million people, competing with local players including SafeBoda, SafeCar, and Yango following Uber's withdrawal.
  • The Federal Competition and Consumer Protection Commission is investigating the company's abrupt departure, with chief executive Tunji Bello stating they are "looking into the manner of their exit, particularly in respect of unfulfilled services to the customers."
  • Lorraine Onduru, Head of Communications for East and West Africa, confirmed the decision is limited to Nigeria and Uganda, adding the company continues to see growth and long-term opportunities in Sub-Saharan Africa.
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The Federal Commission for Competition and Consumer Protection of Nigeria (FCCPC) reported that it is investigating the abrupt exit of Uber from the West African country, after the platform closed its operations last week without prior notice to users. In dispute with NYT: OpenAI says that copyrights cannot stay in the way of progress Does the child not leave the mobile phone? New iPhone operating system will have ‘punishment button' FCCPC autho…

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Uber's withdrawal from Nigeria and Uganda raised questions about its global strategy, while continuing operations in other African countries such as Egypt, Ghana, Kenya and South Africa.

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Business Insider broke the news in New York, United States on Wednesday, September 2, 2026.
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