Two-thirds of appointments at Loma Linda VA outpatient clinics canceled due to staff shortages, audit findsAudit finds 69% of canceled appointments at Loma Linda VA outpatient clinics due to staffing shortage

Two-thirds of appointments at Loma Linda VA outpatient clinics canceled due to staff shortages, audit findsAudit finds 69% of canceled appointments at Loma Linda VA outpatient clinics due to staffing shortage

An audit has found that ineffective oversight by the VA Loma Linda Healthcare System and staffing shortages at five of its outpatient clinics operating under contract contributed to the cancellation of more than two-thirds of patient appointments over a two‑year period. The audit by the U.S. Department of Veterans Affairs Office of Inspector General was prompted by numerous hotline complaints about the problems at outpatient clinics in Rancho Cu…