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‘Trust has dropped:’ Can Canadians have confidence in Canada Post again?

Canada Post faces $5.5 billion losses since 2018 and declining trust as 13% of small businesses abandoned the service after a 2024 strike, ahead of holiday season shifts.

Summary by CTV News
Small businesses say trust in Canada Post has dropped, with some turning to private couriers despite a tentative deal with the postal union.

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CTV News broke the news in Canada on Sunday, November 23, 2025.
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