Chaos with mobile phone subscriptions - discount pan at Sunrise: Numerous customers have to pay more

Because of an "irrtum", the mobile phone subscription of many customers becomes more expensive. Those affected are irritated and angry.

The anger with mobile phone and internet services increased in the previous year, but the frustration with parcel delivery was even greater. "A total of 544 postal arbitration procedures were introduced at the Conciliation Office in 2024, which is 42 per cent more than in the previous year. The top of the proceedings are the Austrian Post with 420 procedures, DPD with 32 procedures and Hermes with 31 procedures, the regulator RTR anticipates.Fru…

Proximus has renewed its offer of mobile subscriptions. The operator increases the number of GBs by two subscriptions, without changing the price. The rest of the offer of subscriptions or packages does not change. Discover the new Proximus formulas and their price.

The head of the regulatory authority RTR wants more rights for recipients of packages

The anger about mobile and Internet services also increased in the previous year. The chief of the regulator RTR demands more rights for recipients of parcels.

Dissatisfaction with mobile phone and internet services increased last year, but frustration with parcel delivery companies was even greater. "A total of 544 postal dispute resolution procedures were filed with the dispute resolution body in 2024, 42 percent more than the previous year. The top contenders in terms of dispute resolution are Austrian Post with 420 procedures, DPD with 32 procedures, and Hermes with 31 procedures," the regulatory a…