Tribunal orders refund after dealer tries – and fails – to contract out of CPA – Moonstone Information Refinery

Tribunal orders refund after dealer tries – and fails – to contract out of CPA – Moonstone Information Refinery

A second-hand car dealer cannot bypass the consumer protection laws through disclaimer clauses or partial repairs, the National Consumer Tribunal (NCT) has ruled. The decision reinforces the strength of the Consumer Protection Act (CPA), even when the National Consumer Commission (NCC) initially declined to intervene. In October last year, the Tribunal found that Rifle Range Car Sales had contravened sections 56(2) and 56(3) of the CPA in its sa…