Travelodge changes door key policy after staff gave sex attacker access to woman's room
Travelodge will only issue additional or replacement room keys with explicit guest permission after a man was jailed for deceiving staff and assaulting a woman in her room.
- Travelodge CEO Jo Boydell apologized and announced a new policy requiring guest permission before issuing replacement room keys after an attacker was given access without consent.
- Kyran Smith, known to the victim from a December 2022 party, gained room access by misleading staff who accepted his name as verification.
- The victim criticized Travelodge for a slow and insufficient response and noted her room lacked a door chain, urging improvements for guest safety.
- Travelodge commissioned an independent review to address security shortcomings and emphasize guest safety as a priority.
8 Articles
8 Articles
Travelodge announces 'immediate changes' to door key policy after woman sexually assaulted in room
Travelodge chief executive Jo Boydell has issued a public apology and announced sweeping changes to the hotel chain's security protocols following a sexual assault at its Maidenhead branch in December 2022
Oxfordshire based hotel chain updates key card policy after sexual assault
The Travelodge hotel chain has made changes to its door key policy after a hotel guest was sexually assaulted by a man who was given the key card to…
The chief executive of Travelodge is expected to meet with MPs today after concerns over a woman sexually assaulted by a man given a keycard to her room by staff.
29-year-old Kyran Smith from Staines was jailed for seven-and-a-half years following the attack in 2022. The company's apologised and has committed to an independent review of its room security policies. Labour MP Matt Bishop co-wrote the letter, which received more than 100 signatures. https://audioboom.com/posts/8874412-labour-mp-matt-bishop
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