How Deutsche Bahn Will Spend €50 Million to Improve Information for Passengers
30 Articles
30 Articles
Deutsche Bahn intends to improve its customer communication this year.
Deutsche Bahn wants to improve its customer communication. Train manager Evelyn Palla wants to make the notoriously untimely long-distance traffic more reliable from the customer's point of view.
Deutsche Bahn wants to inform its customers better in the future. DB CEO Evelyn Palla wants to focus more on artificial intelligence and introduces a second provider-neutral app.
Train delays at Deutsche Bahn regularly cause frustration and stress for travellers. An AI bot and a new app are to ensure better communication at Deutsche Bahn for train delays in the future. The company takes several million to implement the new measures. The trains are not necessarily more punctual, but at least travellers have more clarity about possible delays. At a conference in Berlin, the German Federal Transport Minister and the railway…
Deutsche Bahn wants to ensure that passengers on their train journey are informed better and faster about delays, train failures or short-term track changes. Artificial intelligence is also to help with this.
How Deutsche Bahn will spend €50 million to improve information for passengers
Rail passengers in Germany frustrated by poor communication could soon see improvements. Deutsche Bahn has unveiled a new program featuring AI-powered travel information and thousands of new station displays.
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