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Time waster calls Met Police to report a spider as force struggles to hit 999 answering target

Only 15% of 999 calls were genuine between July 2024 and July 2025, straining resources and causing a dip in call answering performance, the Met says it is working to improve.

Summary by My London
Between April and September around 77 per cent of calls were picked up within 10 seconds

8 Articles

Evening StandardEvening Standard
+5 Reposted by 5 other sources
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Met Police falling short of emergency call targets - as staff prepare to strike

In September 2022, inspectors discovered the force answered 63.9 per cent of 999 calls within 10 seconds – but this rose to 94 per cent by February 2024

·London, United Kingdom
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My LondonMy London
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Time waster calls Met Police to report a spider as force struggles to hit 999 answering target

Between April and September around 77 per cent of calls were picked up within 10 seconds

·London, United Kingdom
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hackneycitizen.co.ukhackneycitizen.co.uk

Met Police fall short on key call handler target – ‘there is more to be done’ – Hackney Citizen

Call handlers are failing to meet the force’s target to answer 90 per cent of emergency calls within 10 seconds

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My London broke the news in London, United Kingdom on Tuesday, December 16, 2025.
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