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TikTok Shop tells advertisers they must use its new AI tool — like it or not

Summary by Business Insider
TikTok Shop crossed $100 million in US sales on Black Friday.Dan Whateley/Business Insider.TikTok is making it mandatory for TikTok Shop brands to use a new AI ad tool starting September 1.Called GMV Max, it uses an algorithm to automate TikTok Shop ad campaigns.Some brands are unhappy about the shift and want to retain control over their ad targeting.TikTok is done nudging its e-commerce advertisers toward AI — it's now pulling them headfirst i…

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Business Insider broke the news in United States on Wednesday, August 20, 2025.
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