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"They Denied Me Priority at the Post Office because I Didn't Have a Walking Stick": a Complaint From a Turin Resident with a Non-Obvious Disability
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TURIN – "I was told that priority only goes to those using crutches or canes." This is the complaint of Michela Farabella, a 52-year-old from Turin, who says she was denied priority access at the post office on Via Issiglio despite showing her European Disability Card. The woman, who has a recognized 80% disability rating and is a beneficiary of Law 104, claims she explained her condition to the staff, but was not granted priority service. "It w…
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