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The Unions Have Raised the Alarm: "Two Thousand Jobs Are at Risk Due to AI in Piedmont's Call centers."
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TURIN – "The call center crisis is unprecedented. And politicians cannot stand by and watch." The unions SLC CGIL, FISTEL CISL, and UIL FPC brought together the union representatives of Piedmont's call centers yesterday, July 10, in Turin. On the table, the critical situation of the sector, which employs 4,000 workers in Piedmont and is now seriously threatened by the widespread use of artificial intelligence, was discussed. "The sector is under…
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