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The Self-Employed May Claim Money for False Reviews that Cause Them to Lose Customers and Sales
Summary by Autónomos Y Emprendedores
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1 Articles
A single negative review can either drop a restaurant’s bookings or slow down online store sales in a matter of days. Many self-employed people have checked it: a dubious comment on Google or a viral review on social media is enough to notice the impact on the cash register. And it’s not just a perception of SMEs: a Harvard Business School study puts between 5% and 9% the impact on revenue for every star who loses a business on valuation platfor…
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