SAAQ Apologizes, Pledges to Regain Trust After Gallant Report
The public inquiry revealed a $440 million cost overrun in SAAQ's digital project and found the agency misled authorities, prompting calls for improved oversight.
- Judge Denis Gallant presented a 586-page public inquiry report on Monday, February 16, 2026, finding the Société de l'assurance automobile du Québec misled authorities on SAAQclic costs rising from $660 million to $1.1 billion.
- Political analysts noted weak oversight led to criticism, with Karim Boulos saying stronger government control was needed and some warning the new oversight division recommendation may add bureaucracy.
- SAAQ CEO Serge Lamontagne apologised, saying `Personally, it shocked me`; those named stepped down, and the SAAQ plans an overhaul while considering legal action against private firms involved in SAAQclic.
- Legal options include disciplinary measures, as Quebec's government said, with Duranceau stating, `We’re looking at all legal actions that are possible.`
- UPAC's investigation continues, and the SAAQ plans to implement Gallant's, the Auditor General's report, and Autorité des marchés publics report recommendations while officials prioritize hiring IT experts.
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Karl Malenfant believes that the report tabled by Commissioner Denis Gallant on Monday is a step in the right direction.
‘Just disgusted’: Montrealers dismayed with SAAQclic fiasco after release of Gallant report
Disappointment was in the Montreal air in the hours after the Gallant Commission report into the SAAQclic fiasco was made public. The report found the Société de l’assurance automobile du Québec (SAAQ) “lied” to government authorities by providing them with “misleading” information in order to “conceal” the increased costs of its digital transformation – from […]
Here are the highlights of this SAAQclick slippage document.
The Crown corporation knowingly deceived elected officials and the public, concludes Commissioner Denis Gallant.
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