Microsoft to Shut Down Lens and Push Users to Copilot - but You Have Other Options
WORLDWIDE, AUG 11 – Microsoft Lens, with over 92 million downloads, will be retired to consolidate scanning into Microsoft 365 Copilot, though some Lens features will not transfer, Microsoft confirmed.
- Microsoft announced it will retire the Microsoft Lens app from iOS and Android starting September 15, 2025, and remove it from app stores by November 15.
- This decision follows a phased shutdown plan where scanning new documents will cease on December 15, 2025, though existing scans will remain accessible if the app stays installed.
- Microsoft recommends users transition to the Microsoft 365 Copilot app for document scanning, but acknowledge Copilot lacks some Lens features like direct saving to Word, PowerPoint, or OneNote.
- Lens recorded over 92 million lifetime downloads and is highly rated, but Microsoft confirmed it will not update or support the app past December 15, 2025.
- The retirement implies users must adopt alternatives or Copilot despite feature gaps, signaling Microsoft's shift toward AI-driven solutions and app consolidation.
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