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The Hidden Cost of Implementing AI in Outsourcing
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The Hidden Cost of Implementing AI in Outsourcing
Companies love the idea of AI doing it all—fast, scalable, and smart. With outsourcing firms promoting plug-and-play solutions for customer service, data processing, and back office automation, it’s easy to imagine AI as the one-size-fits-all answer to efficiency. On the surface, everything appears frictionless: chatbots resolve customer queries instantly, AI handles workflows, and dashboards light up with predictive analytics. But the deeper yo…
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