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The glaring errors that caused a $150 million water billing bungle

Summary by The Age
Missteps and missed opportunities at nearly every step of the launch of Greater Western Water’s botched new billing system have spiralled into a 16-month-long, expensive mess.

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The glaring errors that caused a $150 million water billing bungle

Missteps and missed opportunities at nearly every step of the launch of Greater Western Water’s botched new billing system have spiralled into a 16-month-long, expensive mess.

·Northbridge, Australia
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The Age broke the news in Australia on Wednesday, October 15, 2025.
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