Why WFH Isn't Dead and How Digital-First Companies Have a Big AI Advantage
- The 2024 Gallup report shows employee engagement declined globally, with remote workers more engaged than on-site or hybrid peers.
- This decline follows a steady increase since 2009, interrupted only by COVID-19 effects beginning in 2020, reflecting new workforce challenges.
- Remote workers engaged at 31%, on-site only at 19%, and hybrid workers at 23%, though remote workers also report more stress and loneliness.
- Gallup calculates lost productivity at $438 billion in 2024, noting a fully engaged workforce could boost global GDP by $9.6 trillion, or 9%.
- The ongoing shift to flexible work and digital-first environments suggests companies must invest in intentional culture and workflow design to sustain engagement and productivity.
16 Articles
16 Articles
Pets and PJs aren’t why people want to work from home. The real perk is privacy for deep focus.
Isolation, control, and surveillance. Not the first three words you want to hear when you think of the workplace. But it’s the image conjured up by dystopian television workplaces like Severance.As RTO mandates ramp up, the pressure is on for companies to create or update their spaces to empower creativity, build belonging, and allow employees to do their best work. Elizabeth Brink, co-CEO of global architectural firm Gensler, urged leaders to t…
Why the Gig Model Is the Future of Customer Service
By Robert Padron, Chief People and Experiencer Officer The headlines aren’t lying. The push to return to the office is gaining steam. But at what cost? What was once thought to be a temporary solution in COVID’s path became the new norm for many employees across the world. Five years later, flexible work-from-home options have dropped by 25%, with nearly half of employers requiring their talent to be in-office four to five days a week. For many,…
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