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The CX Summit 2026 Began in Cartagena with Senate Recognition of the BPO Industry
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The CX Summit 2026 began in Cartagena with the recognition of the Senate to the BPO industry. Photo: courtesy BPrO With an agenda focused on the future of customer experience, artificial intelligence and the transformation of services, the CX Summit 2026 began in Cartagena, the main meeting of the BPO industry in Latin America. During the installation day, the Senate of the Republic granted the Colombian Association of BPO (BPrO) the Order of th…
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