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Texas Attorney General launches investigation into StubHub amid World Cup complaints
Paxton’s office says fans nationwide report canceled orders and missing replacements, while StubHub blames transfer problems tied to FIFA’s ticketing system.
- On Friday, Texas Attorney General Ken Paxton announced an investigation into StubHub Inc. over widespread reports of World Cup ticket cancellations, vowing to use "every tool available to hold them accountable."
- Paxton claims consumer complaints point to "ghost ticketing," where sellers list tickets they do not possess, collect payment, then cancel when unable to deliver, leaving fans without tickets days or hours before matches.
- StubHub blames cancellations on "transfer problems" tied to FIFA's ticketing platform, but FIFA denies these claims, stating its official system has reliably supported more than 4.6 million spectators.
- The Attorney General's Consumer Protection Division urges affected Texans to file formal complaints, while StubHub maintains its "FanProtect Guarantee" provides replacement tickets or refunds when problems arise.
- This inquiry follows a proposed class action lawsuit filed earlier this week over similar World Cup ticket issues, while Paxton's office continues a separate investigation into FIFA over unrelated ticket-related complaints.
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Texas Attorney General Ken Paxton has opened an investigation into StubHub following allegations that some fans who bought tickets for the 2026 World Cup through the resale platform were cancelled their orders just before the start of the match. His office reported on Friday that he had received complaints from consumers who believed they had secured their seats for the matches, only to be notified shortly in advance that their tickets were no l…
·Mexico
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Texas Attorney General launches investigation into StubHub amid World ...
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Coverage Details
Total News Sources16
Leaning Left2Leaning Right3Center8Last UpdatedBias Distribution62% Center
Bias Distribution
- 62% of the sources are Center
62% Center
15%
C 62%
R 23%
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