M&S Drops TCS IT Service Desk Contract

M&S drops TCS IT service desk contract

The IT firm was not the source of the breach, but it’s been replaced nonetheless.

TCS Denies Involvement in £300 Mn M&S Cyberattack, Calls Media Report ‘Misleading’

TCS has rejected claims made in a Telegraph report alleging its involvement in the cyberattack on Marks & Spencer (M&S), calling the article “misleading”.  In an exchange filing on late Sunday, the company said the report, titled ‘M&S ousts Indian outsourcer accused of £300m cyberattack failures’, contained “factual inaccuracies including the size of the contract and the continuity of TCS’ work for M&S.” TCS clarified that the M&S service desk c…

M&S ends contract with IT firm following cyber attack

Marks and Spencer (M&S) has reportedly let go of its contract with its India-based IT consultancy following the £300m impact from this year’s cyber attack.  According to The Telegraph, the retailer terminated its contract with Tata Consultancy Services (TCS) in July, months after the incident forced it to suspend online sales and disrupted store operations. The attack, attributed to a group called Scattered Spider, reportedly gained access to th…

Marks & Spencer Drops TCS IT Deal

According to the Financial Times, British retailer Marks & Spencer (M&S) has terminated its agreement with Tata Consultancy Services (TCS) to run its IT service desk. However, both businesses maintain that the termination has nothing to do with a hack that occurred earlier this year. The decision ends a more than ten-year collaboration in which TCS oversaw a number of M&S's technological operations. According to M&S, months before the hacking in…