US EditionSurvey reveals attitudes to new aviation technology
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The International Air Transport Association (IATA) published the results of its Global Passenger Survey (GPS) 2025, which reflect two key trends that are redefining the travel experience: the growing reliance on mobile phones and the accelerated adoption of digital identity. “Passengers want to manage their trips the same way they manage [...]
Survey reveals attitudes to new aviation technology
Biometrics and mobile booking emerged as the key rising trends in IATA’s latest annual Global Passenger Survey. The 2025 edition analysed 10,000 responses from passengers across 200 countries, and found that over half of travellers had reported using biometrics at some stage in their journey. 85% said that they were happy with their experience, and 74% said they were willing to share more biometric information in advance to bypass passport check…
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