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Super funds pledge to lift their game in wake of ASIC death benefits review

Summary by Stockhead
Australia’s biggest super funds are promising to clean up their act in the wake of a scathing review that uncovered widespread failures in their handling of claims from customers dealing with the death of a loved one. The Australian Securities & Investments Commission has made 34 recommendations to improve the way death benefit claims are handled by Australia’s superannuation providers, demanding better customer service and faster response times…
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Super funds pledge to lift their game in wake of ASIC death benefits review

Australia’s biggest super funds are promising to clean up their act in the wake of a scathing review that uncovered widespread failures in their handling of claims from customers dealing with the death of a loved one. The Australian Securities & Investments Commission has made 34 recommendations to improve the way death benefit claims are handled by Australia’s superannuation providers, demanding better customer service and faster response times…

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Stockhead broke the news in on Friday, April 4, 2025.
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