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Study reveals uncertainty about pets' backgrounds deters adopters
The survey of more than 26,000 people found uncertainty about a pet’s background and lack of expert advice were major adoption barriers.
On Thursday, September 24, 2026, Mars launched an online Mars Adoption Hub offering expert-backed resources to help prospective pet owners overcome adoption barriers.
Research by Censuswide surveying over 26,000 people across 14 countries found that uncertainty about medical history , behavioral background , and household compatibility deters prospective adopters.
Veterinarian and Pet Nutrition & Health Science Expert Esther Bijsmans recommends the 3-3-3 rule for new pets, stating, "Adopting a pet is an exciting and rewarding experience, but practical guidance is key."
Expanding its 2026 Global Adoption Weekend to over 30 countries, Mars is supporting local shelters with resources to help pets find loving homes.
Anthony Guerrieri, Vice President of Corporate Affairs for Pet Nutrition at Mars, stated the company aims to "take the guesswork out of adoption and help people feel completely confident.
Uncertainty about the animal's past and the lack of proven advice remain the main reasons why people do not dare to take an animal from a shelter. This is evidenced by the results of a global study conducted by Censuswide with the support of Mars, Incorporated.