Store Clerk Offends by Asking Customer About Injury
- On a recent store visit, a clerk loudly asked, "So, we all are dying to know what you did to your arm!" The shopper sternly replied, "I don't feel like discussing it," prompting the clerk to close her register and leave the sales floor.
- The shopper, in their 50s, suffered severe fractures to both wrists and forearms after two falls last year and again this summer. The injuries created significant mental strain, contributing to the shopper's defensive response at the store.
- Beyond physical recovery, the couple faces immense financial pressure supporting a 90-year-old mother-in-law in cognitive decline. Her assisted living facility costs $8,500 monthly, and the family has depleted $60,000 in liquid savings for her care.
- Compounding the crisis, the mother-in-law lost $42,000 in an internet scam. Consequently, the couple, now 67, must continue their teaching jobs and likely secure second positions, delaying their planned retirement next year.
- Advice columnist 'Dear Eric' noted that setting boundaries is not rude, even if the tone was brusque. The columnist emphasized the shopper did not owe the clerk an explanation about their personal injury.
22 Articles
22 Articles
Beatrice Daily Sun
Store clerk offends by asking customer about injury
Dear Eric: Last year, I fell and fractured my wrist and was in quite a bit of pain while healing. Then again, this summer, I fell even harder and broke the same wrist and my forearm along with a fracture…
Asking Eric: None of your business how I broke my wrist; for my next trick, I’ll make us all uncomfortable
Dear Eric: Last year I fell and fractured my wrist and was in quite a bit of pain while healing. Then again, this summer, I fell even harder and broke the same wrist and my forearm along with a fracture of the other arm. Yes, I guess I’m clumsy. I’m in my 50s and in decent shape so I’m not frail but it was taking a mental toll on me for months afterward.
Sun-Sentinel
Asking Eric: She seemed to be joking about my injury, and things snowballed
Recovering from broken arms, a man firmly declined to tell a nosy store clerk what happened. The offended clerk stormed off. Was he rude for shutting her down?
Alabama Live
Asking Eric: Injury prompts rude questions
Dear Eric: Last year I fell and fractured my wrist and was in quite a bit of pain while healing. Then again, this summer, I fell even harder and broke the same wrist and my forearm along with a fracture of the other arm. Yes, I guess I’m clumsy. I’m in my 50s and in decent shape so I’m not frail but it was taking a mental toll on me for months afterward.Several days after my second fall, my wife and I were in a store waiting in a fairly long lin…
Asking Eric: I thought it was rude for a clerk to ask about my injury, so I was rude back
Dear Eric: Last year I fell and fractured my wrist and was in quite a bit of pain while healing. Then again, this summer, I fell even harder and broke the same wrist and my forearm along with a fracture of the other arm. Yes, I guess I’m clumsy. I’m in my 50s and in decent shape so I’m not frail but it was taking a mental toll on me for months afterward.Several days after my second fall, my wife and I were in a store waiting in a fairly long lin…
Asking Eric: Was it rude to shut down a stranger’s questions about your injury?
Dear Eric: Last year, I fell and fractured my wrist and was in quite a bit of pain while healing. Then again, this summer, I fell even harder and broke the same wrist and my forearm along with a fracture of the other arm. Yes, I guess I’m clumsy. I’m in my 50s and in decent shape, so I’m not frail, but it was taking a mental toll on me for months afterward.
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