Store Ban for Professor After Errors with Self-Scanner: 'Felt Like a Criminal'

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Maarten Steinbuch, a professor at Eindhoven University of Technology, received a store ban at an Albert Heijn branch this week. He had failed to scan eight of his twelve groceries. He claims he did not intentionally steal, but he believes his story contains a societal warning: "If technology becomes so dominant, is there still room for the human touch?"