Retail Giant Ahold Delhaize Takes Systems Offline After Cyberattack
The company said it is assessing the incident and has no timeline for restoring websites, apps and online orders.
- On Monday, Ahold Delhaize announced a "large-scale IT outage" affecting retail banners Albert Heijn, Etos, and Gall & Gall after taking systems offline following a detected "security issue."
- Since Sunday, the company has managed the disruption by shutting down network systems as a precaution to protect customer, staff, and partner data from the detected threat.
- Websites, mobile apps, and online ordering remain unavailable, while electronic shelf labels display last week's prices and personal discounts are paused in physical stores.
- U.S. subsidiaries including Giant Food, Stop & Shop, and Hannaford also experienced shutdowns Monday morning, indicating the "security issue" affects the company's global operations across multiple banners.
- With no timeline for restoration, the outage follows a 2024 cybersecurity breach that potentially exposed sensitive information belonging to more than 2.2 million customers at U.S. stores.
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67 Articles
Even today, there are still disruptions in Albert Heijn and Delhaize stores. An online ‘security incident’ in Belgium, France, and the Netherlands led to disrupted deliveries, empty shelves, and cancelled online orders. “It shows how painfully vulnerable large companies can be,” says cybersecurity expert Nico Cools. “They had better start arming themselves against cybercrime, because this will occur increasingly often.” Listen to the full conver…
A malfunction has been ongoing at Albert Heijn, Etos, and Gall & Gall since Sunday afternoon, October 11. This can affect your wallet in three ways: the price on the shelf, your loyalty points, and an online order you have already paid for. According to the latest update from Albert Heijn on Monday, October 12, at 5:20 PM...
Supermarket chain shuts down systems to protect firm's IT environment
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