Steve Young: Pinning down network density

Steve Young: Pinning down network density

I’ve had a few conversations in the last couple weeks about network density.  These all related to franchised dealers, but the same questions and debates are applicable to the density of independent parts distributors and other networks. The core questions are how many is too many, impacting overhead cost and outlet performance, how few is too few, losing customers and creating customer dissatisfaction? The general ICDP view is that current fran…