State audit: Rocky Mount residents weren’t double-billed; council members had unpaid bills

Audit: Councilmen pay thousands in unpenalized late utility bills

(The Center Square) – Information systems auditing of a North Carolina city has led two City Council members to pay thousands to clear unpenalized late utility bills, and given clarity to what residents believed was double-billing.

Rocky Mount audit: No double billing, unpaid officials' bills

An Information Systems Audit regarding the City of Rocky Mount’s utilities billing has been completed by the North Carolina Office of the State Auditor (NCOSA) after residents raised concerns about being billed twice after receiving two separate utility bills in December. NCOSA released the audit on Wednesday. According to the report, thousands of Rocky Mount utility customers unexpectedly received the two utility bills, raising concerns that th…

State audit: Rocky Mount residents weren’t double-billed; council members had unpaid bills

A follow-up state audit found Rocky Mount utility customers were not double-billed after thousands received two bills in one month. Auditors blamed the confusion on changes to billing schedules and insufficient internal controls.

Rocky Mount Follow-Up Audit Explains Double-Billing Confusion, Unpaid Bills By City Council Members

RALEIGH, N.C. — In response to public confusion and complaints over utility bills in Rocky Mount, and at the request of the Mayor and City Council, the North Carolina Office of the State Auditor (OSA) has completed a follow-up Information Systems Audit of the City of Rocky Mount. In late 2025, thousands of Rocky Mount utility customers unexpectedly received […]