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The Forward-Deployed Engineer Model: What's Working so Far

Companies are embedding engineers with customers to turn multi-month AI projects into weeks, with Superhuman reporting about 20 shipped projects.

  • Deployments that once took months now take weeks, according to Superhuman, Infor and Leaping, which agree the forward-deployed engineer model accelerates AI implementation.
  • Engineers now directly address problems on-site instead of using backlogs; Kevin Wu, co-founder and CEO at Leaping AI, noted that on-site collaboration helps finalize steps on day one.
  • Thomas Baucom, an FDE at Superhuman, has shipped around 20 customer projects in four months, though he noted that people still want to have a Thomas they can Slack.
  • Amazon and Microsoft have announced multi-billion dollar investments in FDE units, with Amazon committing $1 billion and Microsoft $2.5 billion in June; Anthropic, OpenAI and Salesforce launched similar initiatives.
  • Job listings for FDE roles increased by more than 729% between April 2025 and April 2026, while Mike Park, CIO at Infor, believes the model's iterative speed helps teams adapt faster to AI's rapid pace.
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The forward-deployed engineer model: What's working so far

The forward-deployed engineer model: What's working so farA year into the forward-deployed engineer model, Superhuman, Infor and Leaping AI agree on the upside: Deployments that once took months now take weeks. They are also learning what it takes to sustain.Thomas Baucom’s calendar perpetually looks like “a bad game of Tetris.” Working as aforward-deployed engineer (FDE) at productivity platform Superhuman, he’s often on back-to-back calls talk…

·Pampa, United States
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katytimes.com broke the news on Wednesday, August 19, 2026.
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