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Southwest changed the rules, and plus-size passengers are feeling it first

The airline now tells passengers who need extra space to notify it in advance or buy a second seat, with refunds possible on nonfull flights.

Summary by Business Insider
Southwest Airlines was once considered an industry favorite for plus-size flyers.Brandon Bell/Getty ImagesSouthwest Airlines' new seating policy for plus-size passengers has sparked debate on social media.One flyer's encounter with the policy change highlighted issues for plus-size travelers at airports.Southwest's new policy requires plus-size flyers to pay for an extra seat.Southwest Airlines' new approach to plus-size seating is leading to aw…

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Business Insider broke the news in United States on Sunday, April 19, 2026.
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