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Southwest Airlines sets a date for seat assignment launch, lays out new boarding order

DALLAS COUNTY, TEXAS, JUL 21 – Southwest Airlines ends its 50-year open seating policy to improve boarding efficiency and meet customer demand, with 80% of current flyers preferring assigned seats, the airline said.

  • Monday, Southwest Airlines announced the start of seat assignment sales, with tickets available after July 29, supported by a press release from Dallas-based Southwest Airlines.
  • Amid competition from more profitable rivals, Southwest is revamping its model, with initiatives expected to add $800 million to EBIT this year and $1.7 billion in 2026.
  • In the new system, the first two groups include top-tier frequent flyers and premium ticket holders, Groups three through eight will be for “Choice” and “Basic” ticketholders based on seat location, Southwest said.
  • In a bid to reward loyalty, Southwest prioritizes top-tier flyers, with the most loyal and biggest spenders boarding first based on seat location.
  • Future bookings will include assigned seats in various fare tiers with no disclosed pricing, offering standard, preferred, and extra-legroom options.
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Telemundo 20 broke the news in on Monday, July 21, 2025.
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