Perplexity Receives Legal Threat From Amazon over Agentic AI Shopping Tool
Amazon accuses Perplexity AI of computer fraud and seeks to block Comet AI browser's purchase feature, citing degraded service and protecting its business model.
- On Oct. 31, Amazon.com Inc. sent a cease-and-desist demanding Perplexity AI stop its Comet browser from shopping on Amazon, accusing it of computer fraud for undisclosed agent purchases, people familiar said.
- Amazon said third-party applications must operate openly and respect service-provider decisions, while developing its own shopping tools like Buy For Me and Rufus in recent months.
- On Tuesday, Perplexity AI Inc. said its Comet Assistant, launched in July and rolled out worldwide in October, can find items and complete Amazon purchases, calling Amazon’s demand 'an aggressive legal threat' while users 'love this experience.'
- Shares of Amazon.com Inc. were trading down around 1.7% as investors weighed the dispute, while observers say AI shopping agents could erode the advertising business on Amazon by bypassing paid placements.
- As background, Perplexity AI Inc. has faced legal challenges including a Reddit suit last month and a New York Times cease-and-desist last year, while remaining an AWS customer with hundreds of millions in commitments.
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Amazon and Perplexity are fighting over the future of AI shopping
Amazon has sent a cease-and-desist letter to Perplexity that demands that the AI startup prevents its Comet browser from making purchases on Amazon, Bloomberg reports. In a blog post responding to Amazon's letter, Perplexity claims Amazon is "bullying" the company and that its demands pose "a threat to all internet users."In Amazon's eyes, Comet's agent violates its terms of service, degrades the Amazon shopping experience and introduces privacy…
Perplexity receives legal threat from Amazon over agentic AI shopping tool
Perplexity AI said on Tuesday it has received a legal threat from Amazon.com demanding that the startup block the AI agent on its Comet browser from shopping on the e-commerce giant's platform on a user's behalf.The startup, which has grown rapidly amid the boom in AI assistants, rejected Amazon's claims, say
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